Questions & answers

Commission fees for ticketing.
In addition to the ticket price, a commission is collected from the passenger for the services provided when selling tickets. The commission is charged for each place in the size set by the carrier at negotiated prices.

Commission fees for today are:

Since September 25, 2020, the commission fee (for each seat on the passenger train) is:

- for high-speed Afrosiyоb trains - 25,000 soums;

- for all passenger trains of domestic communication - 25,000 soums;

- for all interstate passenger trains in communication with the CIS countries, the formation of JSC "Uzbekistan Temir Yollari" - 63 000 sum;

- for all interstate passenger trains in communication with the CIS countries, the formation of other states - 63 000 sum;
- for the interstate train Tulpar Talgo No. 001/002 (Almaty - Tashkent - Almaty) - 43 000 sum.

O’ztemiryo’lyo’lovchi JSC
How to buy e-tickets?

STEP-BY-STEP INSTRUCTIONS FOR PURCHASING E-TICKETS

PRELIMINARY STEP

In the "FROM" field, enter the name of the station from which You want to leave and choose a station from the list of stations that appears. For example "TASHKENT". In the "TO" field, enter the name of the destination station and select the destination station from the pop-up list, for example, "SAMARKAND". In the "WHEN" field, select the departure date and click the "FIND" button. If there are no trains on the selected date, you can see the current train schedule.

STEP 1 – SELECT THE TRAIN

From the list of available trains, select the desired train and the desired class of cars from and click the "SELECT CAR and SEAT" button at the bottom of the screen. For the convenience of users are all available on the selected date of the train with the availability of seats in the cars and the cost of tickets. Please note that at this stage information is shown only about the available seats of the train. In case of their absence the information is not shown. In addition, you can also select other departure dates at the top of the screen. Attention! To proceed to the next step, you need to go through the standard registration and authorization procedure, specifying the name, surname and e-mail address.

STEP 2 - CHOICE OF CAR AND SEAT

Then on the scheme of the car the place is chosen (light-free, dark-sold, the chosen place-green). Also for convenience, additional services provided in the car are displayed: extra food and bed linen. After choosing a place, the user fills in personal passport data and enters all the necessary information in the appropriate fields. If necessary, you can select the "Add child" function. Thus, an adult passenger can register a child up to five years old in his seat free of charge. Also, if necessary, you can select seats for 3 more passengers and enter all the necessary data. Then you need to click "CONFIRM ORDER".

Attention! The passenger's personal data must correspond to the data specified in the identity document. If you issue an electronic ticket to a country where a passport is required, the ticket is issued exclusively for it (for example, Tashkent-Rybachye). If you issue a ticket outside Uzbekistan with children, then in accordance with the established procedure it is necessary to issue a ticket for a child with a child's passport. If you are a non-resident of the Republic of Uzbekistan, the electronic ticket is also issued on the passport with which the passenger intends to travel. If the personal data in the document are indicated in two fonts (Cyrillic and Latin), the information in the order is filled in Latin font. If the personal data in the document are specified only in Russian, the information in the order is filled in Cyrillic. In case of an error in the personal data of passengers or details of documents proving their identity, you need to make an adjustment before the payment of the order.

STEP 3-ORDER CONFIRMATION

At this stage, the passenger must check all the data entered. If the input is correct, it is necessary to put a "tick" at the bottom of the screen before the inscription "I agree to the Terms of purchase of electronic tickets" and click "ENTER CARD and PAY".

Attention! On the passage of 3 and 4 steps is given 15 minutes. If the passenger does not have time to make payment during this time, the order is canceled.

STEP 4-PAYMENT

Then fill in the fields "card Number", "card validity" and click "CONTINUE". After payment of the electronic ticket on the website the electronic travel document with details of a trip and number of Your electronic ticket (14 digits) is formed. In your personal account you can print out an e-ticket, cancel or restore the electronic registration for the train, cancel the order, as well as make a refund of the e-ticket. Today, only national cards are accepted for payment.

Attention! A printout of an electronic ticket for domestic flights is mandatory, since at the entrance to the station and at the pre-trip inspection by the inspection inspector, a mark is made about the safe passage. If you have issued an electronic ticket for an interstate flight, then in accordance with interstate agreements, you need to get a ticket at the ticket office of the railway station-on a strict reporting form, which will be required to present at the request of inspectors in other States, as well as for travel reporting.

Attention! This manual is intended only to help with the issuance of electronic tickets. For more information, follow the link. https://e-ticket.railway.uz/lang-ru/pravila-pokupki-elektronnykh-biletov.html
Where is it possible to buy the ticket?
The train ticket can be bought in railway cash desks or at the station, it is necessary to address only to workers of the station with breastplates (ticket clerks, persons on duty on the station, persons on duty on a hall, agents on issue of references). Apply for additional information on phone 1005.
What discounts are there for children?
The passenger has the right in the train to take with himself free of charge one child aged till five years without granting a separate place. When following with the passenger more than one child aged till five years, one of them is transported free of charge, the others – with 50 percentage discount from tariff cost with granting a separate place. Aged from five till ten years 50 percentage discount from tariff cost with granting a separate place is also provided to children. For children 10 years are more senior have to get tickets, as for adults.
What are the privileges for acquisition railroad tickets?

According to the operating statutes, resolutions of the government of the Republic of Uzbekistan and the Agreement of the CIS of March 12, 1993 "About mutual recognition of the rights for preferential journey for disabled people and participants of the Great Patriotic War, and also persons equated by it" — signed with Heads of governments the right of a free pass by rail is granted once a year (there and back):

a) To the Heroes of the Soviet Union and persons who are awarded the order Slava of three degrees;

b) to disabled veterans of 1 and 2 groups; from among the military personnel, workers and employees got wound and to persons to them equated;

c) to disabled people to liquidators of accident on the CNPP (within the Republic of Uzbekistan).

Company news

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Appointment

By the Order of the Chairman of the Board of JSC «O’zbekiston temir yo’llari» nominated:
Appointed to the post:

Since April 7, 2021:
Hasanov Sanzhar Ilkhom ugli - head of the Chukursay station of the UE "Regional Railway Junction Tashkent ";
Kochkarov Akhmadzhan Kamchinbekovich - chief inspector for the Tashkent Regional Railway Junction of the Department of Technical and Technological Control;
Mukhammadinov Sakhad Ruzievich - Chief Engineer of UE "Uztemiryulmashtamir";
Ramatov Nurbek Ozatovich - Deputy General Director of UE "Uztemiryulmashtamir" for production.

Since April 5, 2021:
Turakhanov Asror Batirovich - deputy head of the department for work with higher authorities, local khokimiyats and self-government bodies.

Since April 1, 2021:
Khalikov Kodirkhon Usarovich - General Director of UE "Uztemiryulmashtamir";
Kadyrov Alisher Bakhtiyorovich - Deputy Head of the Directorate for Capital Construction - Head of the construction of the Bukhara-Miskin, Urgench-Khiva railway line and the electrification of the Marokand-Navoi, Bukhara-Miskin-Khiva railway sections;
Niyazov Shaydulla Mukhamadievich - Deputy Head of the Directorate for Capital Construction.

Since March 24, 2021:
Abdullaev Nusratillo Sadullaevich - Deputy Chief Manager-Chief Engineer of the Company - Head of the Department for Organization and Control of Industrial Activity;
Dosmetov Jamalitdin Kamalovich - deputy head of the "Temiryo’lyonilgita’min" department for material and technical supply;
Saidullaev Rashid Baykaraevich - deputy head of the "Temiryo’lyonilgita’min" department.

Since March 12, 2021:
Gulyamov Abrorzhon Askarovich - Deputy Head of the Secretariat under the Chairman of the Management Board - Head of the Execution Control Department;
Kholmuradov Jaloliddin Rakhmanovich - Head of the Bukhara locomotive depot of the UE "Regional Railway Junction Bukhara";
Khaidarov Lutfullo Ibrokhimovich - Deputy Head of the Operations Department of Locomotives.

Since March 1, 2021:
Khakimov Bekmurot Bakhtiyorovich - acting Deputy Director of the UE "Plant for repair of tracked vehicles and excavators" for production.

Since March 1, 2021:
Rasulov Ikrom Anvarovich - Deputy Head of the Experimental Track Machine Station No. 203;
Bobokulov Jamshid Nosirovich - acting Director of DP "Sogdiana Trans" UE "O’zbektemiryo’lexpedisiya".

Since February 19, 2021:
Hamroliev Azizjon Ibrokhimzhonovich - Head of the Department Personnel and Training;
Tukhtaev Vakhobjon Khusenovich - Deputy Head of the Department Personnel and Training;
Zhumabaev Omirzakh Bazarovich - Head of the locomotive depot Urgench UE "Regional railway junction Kungrad".

Since February 18, 2021:
Sharipov Ilyosbek Ilkhomovich - Head of the Secretariat at the Chairman of the Board.

Since February 11, 2021:
Akhmedov Shukhrat Khairullaevich - Deputy Head of the locomotive depot Uzbekistan for operation.

Since January 11, 2021:
Dekhkanov Davron Tulkunovich - First Deputy Head of the Main Directorate for the Development of Logistics and Digitalization.

Since January 4, 2021:
Dadakhanov Dilmurod Kazagalievich - Deputy Head of the Signaling and Communication Department for Signaling.

Since December 25, 2020:
Sagdullaev Feruz Fatkhullaevich - Deputy Head of UE "Ugam-Chatkal State Biosphere Reserve".

Since December 23, 2020:
Abdullaev Shukhrat Ibadullaevich - acting Head of the Directorate for Capital Construction.

Since December 15, 2020:
Mansurova Dilorom Makhsudovna - Director of the Palace of Culture of Railwaymen.

Since December 14, 2020:
Turdiev Uchkun Orifovich - Head of the Bukhara-1 station of the UE "Regional Railway Junction Bukhara";
Khudayarov Abdigappar Azatovich - Head of the Karakalpak track distance of the UE "Regional railway junction Kungrad".

Since October 16, 2020:
Hamroliev Azizjon Ibrokhimzhonovich - acting Head of the Department Personnel and Training;
Sharipov Ilesbek Ilkhomovich - acting Head of the Secretariat at the Chairman of the Board;
Khamdamov Nurali Mukhtorovich - acting Head of the Department for Operation of Locomotives - Deputy Head of the Unified Dispatch Center;
Soriev Akmal Eshmuminovich - Head of the locomotive depot in Karshi of the UE "Regional railway junction of Karshi";
Salimov Mukhsin Madaminovich - Head of the Kokand locomotive depot of the UE "Regional railway junction Kokand";
Turdiev Uchun Orifovich - acting Head of the Bukhara-1 station of the UE "Regional Railway Junction Bukhara";
Zhapakov Sherali Umarovich - acting Deputy Head of the Directorate for Operation and Development of the Sardoba Reservoir Object;
Akhmadzhonov Gakhramon Bakhodir Ugli - Deputy Head of the UE "Regional Railway Junction Kokand" - acting Head of the Namangan station;
Artikov Nuriddin Nuralievich - Chief engineer of UE "Uztemiryulkurilishmontaj";
Abdullaev Akramjon Anarkulovich - Deputy General Director of UE "Uztemiryulkurilishmontaj" for construction.

Since August 25, 2020:
Rakhmangulov Viner Munirovich - Deputy Head of the Legal Service.

Since August 17, 2020:
Yusupov Farkhod Ruzmamatovich - acting Head of the Legal Service.

Since July 29, 2020:
Kamalov Bekzod Abdullaevich - acting the trust manager of the UE "Kuprikkurilish".

Since July 28, 2020:
Saidov Abrorjon Anvarovich - Deputy Head of the Directorate of Administration;
Hamroliev Azizjon Ibrokhimzhonovich - Deputy Head of the Department Personnel and Training.

Since July 17, 2020:
Rukhitdinov Shukhrat Kamilzhanovich - Deputy General Director of UE "Uztemiryulmashtamir" for economic and financial issues;
Ramatov Nurbek Ozatovich - Deputy General Director of UE "Uztemiryulmashtamir" for personnel and social issues.

Since 6 July, 2020:
Gulomov Tulkin Tursunovich - Head of the Akhunbabaev station of the UE "Regional railway junction Kokand";
Rakhmanov Rashid Omonovich - acting Head of the Kokand Signaling and Communication Distance of UE "Regional Railway Junction Kokand".

Since July 1, 2020:
Atazhanov Kamal Atavaevich - Head of the Department Corporate Relations with Shareholders.

Since June 30, 2020:
Sodikov Zhakhongir Khamidullaevich - Head of the Khavast track distance of the UE "Regional Railway Junction Tashkent";
Burnashev Shamil Rinatovich - Deputy Head of the Department of Strategic Development.

Since June 25, 2020:
Khusainov Navruz Bakhtiyorovich - acting Head of the Samarkand station of the UE "Regional Railway Junction Bukhara".

Since June 15, 2020:
Karimov Kamil Rakhmatillaevich - Deputy Head of the the Department militarized protection - acting Head of the Kamchik detachment.

Since June 5, 2020:
Abdullaev Khurshid Khashimovich - acting Director of the Kokand Professional College of Railway Transport;
Erdanov Nodirbek Ibragimovich - Deputy General Director of UE "Uztemiryulkurilishmontaj" - acting Head of the construction department of hydraulic structures.

Since May 26, 2020:
Kakhkhorov Said Zhabborovich - Head of the Directorate for Operation and Development of the Reservoir "Sardoba".

Since April 24, 2020:
Allamberganov Tenelbay Berkinbaevich - head of the locomotive depot Kungrad Unitary Enterprise “Regional railway junction Kungrad”;
Jumabaev Umirzakh Bazarbaevich - Deputy Head of the Department for the Operation of Locomotive Operations.

Since April 21, 2020:
Kakharov Erkinjan Vasidovich - First Deputy General Director of UE “Uztemiryo’lqurilishmontaj”;
Odilov Alisher Ravshanovich - General Director of UE “Uztemiryo’lqurilishmontaj”.

Since April 20, 2020:
Bahadirov Akmalkhon Fuod ogli - acting Deputy Head of the Department of International Cooperation and Foreign Economic Relations.

Since April 9, 2020:
Mukhamedov Rustam Miniakhmedovich - First Deputy Head of the Main Directorate for the Development of Logistics Development and Digitalization for the of International Transport Corridors;
Asrorov Sanjar Sattorovich - acting Head of Transportation Management;
Sharipov Ilesbek Ilkhomovich - deputy head of the Secretariat under the chairman of the board - head of the department for control of execution.

Since April 3, 2020:
Artikov Nuriddin Nuralievich - acting Deputy General Director of Unitary Enterprise “Uztemiryo’lqurilishmontaj” for construction.

Since March 27, 2020:
Mansurova Dilorom Makhsudovna - director of the cultural and educational center;
Amanov Avaz Miragzamovich - deputy director of the cultural and educational center.

Since March 20, 2020:
Madrahimov Shodlik Nazarovich - Deputy Head of the Department of Agriculture.

Since March 19, 2020:
Umarov Nurbek Akhmadovich - acting Deputy Head of the Directorate for the Development and Operation of the Sardoba Reservoir.

Since March 13, 2020:
Nurmatov Shavkat Shakiralievich - Deputy Head of the Directorate for Capital Construction;
Toshhodjaev Umid Muminhodjaevich - Deputy Head of the Main Department for the Development of Logistics and Digitalization for the Development of Internal Logistics.
Kosimov Adhamjon Kahramonovich - deputy head of the center "Uzjeldorrasschet".

Since March 12, 2020:
Kurbanov Sherali Tursunovich - head of the Galaba station of the "Regional Railway Junction Termez" Unitary Enterprise.

Since March 3, 2020:
Fayzullaev Shamsutdin Zukhrutdinovich - Deputy Head of the Department of Labor Protection, Technical and Industrial Safety.

Since February 26, 2020:
Khudoykulov Askar Kholjigitovich - deputy head of the locomotive depot in Uzbekistan for repairs;
Babakhalov Narbuta Eshnazarovich - Advisor to the Chairman of the Board on improving the effectiveness of spiritual and educational work, ensuring compliance with legislation on the state language.

Since February 24, 2020:
Azimov Hasan Shovkatovich - First Deputy Head of the Department of Freight and Commercial Work;
Azimov Mansur Tokhirovich - Deputy Director of the Commercial Foundry-Mechanical Plant;
Eshonkulov Farmon Makhammadievich - Deputy Director of Production and Foundry-Mechanical Plant DP.

Since February 14, 2020:
Allamov Alisher Yarashovich - Head of Human Resources and Training;
Mamasidikov Mukhsinjon Musajonovich - head of the medical service.

Since February 10, 2020:
Samadov Hassan Tursunmurod ugli - acting Deputy Head of the Department of Railway Engineering, Machines and Mechanisms;
Kodirov Toir Dilshadovich - Assistant to the Chairman of the Board.

Since February 04, 2020:
Jalalov Khodzhiakbar Salimjanovich - acting Deputy Head of Unitary Enterprise “Regional Railway Junction Tashkent” - Head of the Department of Transportation and Station Work.

Since January 30, 2020:
Kodirov Toir Dilshadovich - Deputy Head of the Directorate of Management of Affairs;
Babakhalov Narbuta Eshnazarovich - Advisor to the Chairman of the Board.

Since January 29, 2020:
Kumakov Nasibila Mamatovich - Deputy Director of DP “Andijan Mechanical Plant” for the production, construction and repair of freight cars;
Tadjiboev Bakhtiyor Abdulazizovich - Deputy Director of the DP “Andijan Mechanical Plant” for general issues.

Since January 27, 2020:
Kadirov Azizjon Sharipdzhonovich - head of the Havast station - deputy head of the Regional Railway Junction Tashkent Unitary Enterprise for the Havast junction.

Since January 22, 2020:
Tulyaganov Oybek Turabekovich - acting Trust Manager Kuprikkurilish;
Khajhaev Khusniddin Juraevich - acting deputy chief of a specialized track mechanized station for civil structures.

Since January 22, 2020:
Yusupjonov Bakhtiyor Yusupjon ugli - acting Deputy Head of Strategic Development.

Since January 14, 2020:
Subanov Ibrohim Mirzaalievich - Deputy General Director of Unitary Enterprise "Uztemiryo'lqurilishmontaj" for economic and financial issues.

Since January 13, 2020:
Nurmatov Shavkat Shakiralievich - Deputy Head of the Main Directorate for the Development of Logistics and Digitalization for the Development of Internal Logistics.